Privacy Policy

Effective Date: 15/01/2025
Last Updated: 29/06/2025
The Pink Sphere (“we,” “us,” “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, store, share, and safeguard your data when you interact with our website (www.thepinksphere.com), services, memberships, or community platforms.
1. Types of Information We Collect
We collect the following categories of personal data:

• Identity Information: Your full name, date of birth, and user ID (if applicable)

• Contact Information: Email address, billing address, and shipping address (if relevant)

• Payment Information: Credit/debit card data or other billing details (collected securely via third-party processors; not stored on our servers)

• Engagement Data: Records of session bookings, membership plans, product purchases, and digital downloads

• Community & Profile Preferences: Participation in The Pink Circle, Mirror Talk, Journey Planning, or program interactions

• Technical Information: IP address, browser type, device data, location, and site activity (collected via cookies and analytics tools)

2. How We Collect Your Information
We collect data through:

• Forms you submit when creating an account, joining a membership, making a purchase, or booking a session

• Direct communication via email or forms (e.g. coach interest, discovery calls)

• Participation in programs, challenges, or community groups

• Automatic tracking via cookies, third-party analytics, or embedded pixels

3. Purpose of Data Collection
We process personal data for the following purposes:

• Contractual Fulfillment: To process orders, manage bookings, deliver digital content, and administer memberships

• Customer Support: To resolve technical issues, address concerns, and ensure a smooth user experience

• Legal Compliance: To meet obligations related to taxation, accounting, fraud prevention, or regulatory laws

• Marketing Communications: With your consent, to share newsletters, product updates, or offers

• Site Optimization: To analyze user behavior, improve platform functionality, and personalize content

4. Data Storage, Use, and Disclosure
We treat your data with care. Specifically:

• Personal data is stored securely via encrypted servers and trusted third-party platforms (e.g. Wix, Stripe, email automation tools)

• We do not sell your information

• Data is shared only with service providers who help fulfill your orders or support our backend operations (e.g. email service providers, payment processors)

• We may disclose data when legally required (e.g. under a subpoena or to prevent fraud or abuse)

5. Communication Practices
You may receive communication from us via email in the following categories:

• Transactional Emails: For order confirmations, membership updates, appointment reminders, or access instructions

• Marketing Emails: Periodic newsletters, freebie announcements, or new offer promotions. You may unsubscribe at any time using the link in our emails.

6. Use of Cookies & Tracking
Our website uses cookies and similar technologies to:

• Remember your preferences and login information

• Analyze traffic and behavior on the site

• Deliver relevant content and offers

You may manage your cookie settings via your browser. Disabling cookies may impact the functionality of certain features.
7. Your Rights & Consent Withdrawal
You may request to:

• Access or update your data

• Withdraw consent to processing or communications

• Request erasure of your data (subject to legal retention limits)

You can submit any such request by contacting: info@thepinksphere.com
Please note: Access to services like Mirror Talk, Journey Planning, or The Pink Circle may be affected if you withdraw consent for essential data.
8. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on this page with an updated effective date. Continued use of the website indicates your acceptance of any modifications.
9. Questions & Contact
If you have any questions about your data, privacy rights, or how we use your information, please contact us directly:info@thepinksphere.com
By using The Pink Sphere, you agree to this Privacy Policy. Thank you for placing your trust in us.