Return, Refund and Cookie Policy

Refund, Booking & Cookie Policy
At The Pink Sphere, we offer digital tools, curated memberships, and session-based support designed to help you find clarity, calm, and direction. Our goal is to be transparent and fair in every part of your experience. Below are our official policies on refunds, cancellations, and cookie use.
1. Refund & Return Policy
Digital Products
All digital products (including PDFs, audio files, video modules, and online programs) are final sale. Once purchased and delivered, they are non-refundable and non-returnable.
If you experience technical issues, please email info@thepinksphere.com within 48 hours of purchase. We’ll help restore access promptly.
Memberships (Pastel Pink & Hot Pink)
Membership payments are non-refundable once processed. You may cancel anytime via your account. Your sessions and access remain valid until the end of the current billing cycle. No partial refunds will be given.
Memberships renew automatically unless cancelled before the next billing date.
Events & Live Programs
Registrations for events, workshops, or limited-run coaching programs are final sale. If you contact us at least 48 hours before the event, we may offer to transfer your spot to a future session depending on availability.
2. Booking & Session Policy
Individual Sessions (Mirror Talk, Journey Sessions, Map Me Calls, Discovery Calls)
Sessions must be booked at least 24 hours in advance. For most services, booking is available up to 30 days ahead.
Rescheduling & Cancellations:

More than 24 hours before: No fee
12 to 24 hours before: 50% of the session price
Less than 12 hours before or no-show: 100% of the session price

If you’ve purchased a plan or session pack, cancellations within the penalty window will count as used.
A valid payment method is required at booking, even for pre-paid plans.
Waitlists
If a session is full, you may join the waitlist. When a spot opens, you’ll have 10 minutes to confirm your place before it moves to the next person.
3. Cancellations, Refunds, and Disputes

If you are dissatisfied with a session, you must notify The Pink Sphere within 48 hours of the session date. While The Pink Sphere will make reasonable efforts to assist in resolving the issue, all services are provided by independent coaches, and The Pink Sphere does not guarantee refunds or replacement sessions. Refunds, if applicable, are at the discretion of the coach providing the service.

The Pink Sphere will not be liable for any direct or indirect loss, injury, or damage resulting from a coaching session. Clients are encouraged to address service concerns directly with the coach involved.
4. Cookie Policy
We use cookies to make our website functional, responsive, and personalized to your experience.
Types of Cookies We Use:

Essential: Enable secure checkout and basic navigation
Performance: Help us measure how the site is used
Functional: Remember your settings and preferences
Marketing: Deliver tailored ads or suggestions based on your use